| Historically, PIBH's call centers, using experienced CSR’s; have handled more than 5,000 calls per month on average. PIBH's services include call center analysis and design, systems and telephony engineering, software development, web integration, and quality assurance services. PIBH Member Agencies providing call center services received both the 2005 Employer of the Year Award from the Pennsylvania Governor's Committee on
Employment of People with Disabilities, the US Department of Labor's 2005 New Freedom Initiative Award, the 2007 Forbes Enterprise Award for Business Services and was a finalist in the Wall Street Journal’s 2007 Winning Workplaces Competition. Contact DGS for fair market price determination. |
